fbpx

Support Center

What can we help you with?

Get Set Up

1

Register Your Account

Download the Wearsafe App to your compatible smartphone.

Create a profile by entering your basic personal information. This must include a valid phone number.

Confirm your phone number and create a PIN number.

Enter your subscription code. After successfully entering a subscription code and registering your account, the app will attempt to pair your Wearsafe Tag to your phone. You can pair your Wearsafe device at this time or choose to skip this step until later. 

For more detailed instructions, check out this Activation Guide.

2

Pair Your Tag

Use the clip attachment to open the battery door and insert battery positive side up.

If you choose to wait to pair your Wearsafe Tag until after setting up your account, you can pair your Tag in the “devices” section of the Wearsafe AppPlace your Tag directly next to your phone and follow the prompts in the app. Enter the tag pairing code that appears at the top of your screen if needed. 

For more detailed instructions on pairing your Tag, see this Pairing Guide.

Need help enabling your compatible smartwatch?
Check out our Setup Guides for Apple Watch and Android Wear OS.

3

Add Your Alert Contacts

In your Wearsafe App, tap “Contacts & Settings” on the menu page to invite people to receive your alerts and check-ins. A text and/or email will be sent to invitees. They must accept your invitation before they can receive alerts.

Responders do not need to download the app or have a Wearsafe account to receive alerts. Alert can be opened from a text or email in any browser window. 

Invited to join someone’s Alert Contacts to Receive Alerts or Check-ins?

If you want to show your support as an emergency contact and don’t want to send your own alerts, respond to their email or text to accept their invitation. It’s free! No need to download the app or create an account.

Get in touch!