Support Center

What can we help you with?

Get Set Up

1

Register Your Account

Download the Wearsafe App to your compatible smartphone.

Register a new account and confirm your email.

Enter your subscription code.

After successfully entering a subscription code and registering your account, your Wearsafe App Home Screen should show 5 circular buttons. If you only see 3, please contact support.
For more detailed instructions, check out this Setup Guide.

2

Set Up Your Networks

In your Wearsafe App, tap “my networks” to invite people to join your networks and receive your alerts. A text and/or email will be sent to invitees. They must accept your invitation before they can receive alerts.

Want to help your responders get set up? Share this Setup Guide.

3

Pair Your Tag

Use the clip attachment to open the battery door and insert battery positive side up.

Pair your Tag in the “devices” section of the Wearsafe App, then choose a press setting: press and hold, triple press, or single press.

For more detailed instructions on pairing your Tag, see this Setup Guide.

Need help enabling your compatible smartwatch?
Check out our Setup Guides for Apple Watch and Android Wear.

Invited to join someone’s network?

If you want to show your support as an emergency contact and don’t want to send your own alerts,  just download the Wearsafe App and register as a responder for free!

Get in touch!