Guidelines for Law Enforcement
Wearsafe is committed to cooperating with First Responders while respecting each individual’s right to privacy.
- First and last name
- Birth date
- Email address
- Mobile phone number
- A photograph that may appear as a profile picture
Additional User Information. We may also collect additional personal information in connection with the use of our Service, including a user’s:
- Profile information, including gender, height, weight, hair color, eye color and personal relationships
- Medical conditions
- Audio, image and video recordings
- Billing information
- Personal and contact information the user provides to us through information pages, feedback pages, email correspondence, dispute resolution or shared by the user from other third party social applications, services or websites
Geolocation Information. We collect a user’s unique user identifier and location through GPS, Wi-Fi, or wireless network triangulation.
Messages and User Content. We collect information when a user sends messages to other users through use of the Service.
Information Received from Other Users. We may receive information about a user from other users of the Service.
Wearsafe will not retain data for law enforcement unless it receives a valid preservation request. Preservation requests must be submitted in writing, on official law enforcement letterhead, and signed by the requesting official. Requests may be sent as an email attachment (our contact information is below). Wearsafe reserves the right to request additional authorization in connection with a preservation request prior to retaining any data.
- a valid subpoena issued in connection with an official criminal investigation is required to compel the disclosure of basic user (“subscriber”) records (defined in 18 U.S.C. Section 2703(c)(2)), which may include: subscriber name, account creation date, email address, and a signup IP address, if available.
- a court order issued under 18 U.S.C. Section 2703(d) is required to compel the disclosure of certain records or other information pertaining to the account, not including contents of communications, which may include photographs and other electronic communication information in addition to the basic subscriber records identified above.
- a search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent State warrant procedures upon a showing of probable cause is required to compel the disclosure of the stored contents of any account, which may include messages, photos, comments, and location information.
It is important to note that some information we store is collected automatically, while other information is provided by the user.
- The name of the issuing authority, badge/ID number of responsible agent, email address from a law enforcement domain, and a direct contact phone number.
- The name of the user and details regarding specific information requested and its relationship to your investigation.
In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official can submit an emergency request as an email attachment (our contact information is below).
Under 18 U.S.C. §§ 2702(b)(8) and 2702(c)(4), Wearsafe may disclose user account information to law enforcement – without a subpoena, court order, or search warrant – in response to a valid emergency when we believe that doing so is necessary to prevent imminent harm to a child or risk of death or serious physical injury to any person. Wearsafe evaluates emergency requests on a case-by-case basis.
Any information Wearsafe provides in response to emergency requests is limited to what we believe would prevent the harm. This may include a user’s IP address, GPS coordinates, message timestamps, telephone number, audio, video and images and/or text message contents.
Emergency requests must be submitted on law enforcement letterhead, and must include the following:
- a detailed description of the emergency;
- a description of the harm to be prevented;
- a detailed description of the Wearsafe Alert Message that you are seeking information about;
- the specific information requested, including an explanation of why that information is necessary to prevent the harm;
- an explanation of why the information is needed without waiting for legal process
- and the signature of the submitting law enforcement officer
Attn: Law Enforcement Response
1429 Park Street, Suite 205
Hartford, CT 06106
Email: [email protected]
We will not review or respond to messages sent to this email address by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials.
Updated May 23, 2016